Scope
The integration supports the following actions.
SMART to EarthRanger:
EarthRanger event categories and event types are created from SMART data models and selected configurable data models.
EarthRanger subjects are created from the list of employees recorded in the SMART CA.
EarthRanger to SMART:
Events created in EarthRanger using the event types associated with the SMART CA are sent to SMART as independent incidents or waypoints.
Events in EarthRanger not associated with patrols are created/updated as independent incidents in SMART.
Events in EarthRanger associated with patrols are created/updated as patrol waypoints in SMART.
Patrols created in EarthRanger are created and updated in SMART.
Attachments included in reports in EarthRanger are attached to their respective incident or waypoint in SMART.
Limitations
Data latency will depend on the frequency in which the SMART CA is synchronized with the server, and the frequency configured for the periodic tasks taking care of pushing data to the SMART Connect server.
Delete operations are not currently supported.
Patrols are synchronized to SMART CA using a specific patrol mandate and patrol type. See Configure your CA .
Future Releases
The following actions will be supported on future releases.
Real-time syncs between EarthRanger and SMART Connect (i.e., changes done in EarthRanger inside the SMART Desktop browser are push to SMART immediately).
Support for delete operations (i.e., remove event types and event categories when the data model changes).
Fetch patrol types from SMART.
Remove limitations listed above (Scope | ⚠️ Limitations )
Continue reading: Data Flow