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Connect via the PriTunl Client

The Profile URI Link on the login page only lasts a few minutes, so unless you're really fast, you'll have to log in a second time. The instructions will guide you through that.

  1. Go to pritunl.allenai.org

  2. Select Sign in with Google

  3. Select your @allenai.org GSuite account

  4. You should already have Pritunl installed in the Applications folder on your AI2 Mac, but if needed click Download Client, and select the appropriate version:

    • If you’re not sure what version to install you can check your type under Apple > About this Mac

    • Intel Machines will list chip as “Intel i9” or similar

    • Apple Silicon machines will list chip as “Apple M1” or similar

    • The Windows installer will work on any modern version of Windows

  5. Close the pritunl.allenai.org browser tab (see note above as to why)

  6. Go back to pritunl.allenai.org and click Sign in with Google again

  7. Copy the Profile URI Link

  8. Open the PriTunl client

  9. Select Import

  10. Paste the URI and press Import

  11. Depending on the version of Pritunl you can click Connect directly on the appropriate profile (see below) or you may need to click the “hamburger” icon on the profile to see Connect

You will see three AI2 VPN profiles in the Pritunl client:

pritunl.allenai.org - This profile is intended for computers running MacOS. It will only route traffic destined for the corporate network through the VPN. All other traffic will continue to route through your local network.

pritunl.allenai.org-alltraffic - This profile is intended for computer running MacOS. This will route all traffic through the VPN. Some project team members (formerly VPT) may need this to connect to cloud resources.  Use this only if you require it.

pritunl.allenai.org-windows - This profile is specifically configured to be used on Windows computers. It will only route traffic destined for the corporate network through the VPN. All other traffic will continue to route through your local network.

Troubleshooting


Error when trying to log in to pritunl.allenai.org

401: Unauthorized - Make sure you are logging in with your http://allenai.org email address, not a personal email address

403: Forbidden - Your account most likely has not been enabled. Please reach out to IT and request your account be enabled in Pritunl

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