How to Reset Password

If you have forgotten your password or want to change it, there are two options:

  1. Forgot Password from the login screen

  2. Change password once you’re logged into Skylight

 

Forgot Password

  1. From the Skylight Login screen, click the ‘Forgot Password’ link

  2. Input the email you use for Skylight and click ‘Send’

  3. You’ll receive an email from analyst@skylight.earth. This is the same email that sends Skylight event alerts. Within the email is a link that is valid for 30 minutes and will allow you to reset your password.

  4. Create a new password

  5. After you have reset your password you’ll be taken to the Skylight login page where you can enter your email and new password

 

Change Password

You can also reset your password from within the Skylight app

  1. Use the My Skylight menu to get to User Profile

  2. From User Profile click ‘change password’

3. Click save to confirm new password.

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