Content Comparison

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• Do I need a certain version of SMART in order to utilize this integration?

  • Yes, SMART Connect 7.5.7 (or beyond) and SMART Desktop 7.5.7 (or beyond) are required.

• Will the integration pick up on changes I make to my SMART Data model?

  • Yes, every hour the integration will update EarthRanger’s report types based on changes it detects in your data models.

• How often does the synchronization run?

  • There are two synchronization jobs. Every hour (subject to change) the integration will update EarthRanger’s report categories and report types to follow your CA’s data model and configurable data models. Every 5 minutes (subject to change) the integration will update your CA with the patrols and reports created in EarthRanger.

• Why is the EarthRanger patrol not showing up in SMART?

  • In EarthRanger:

    • Check that the patrol has a start location and patrol leader assigned to it.

    • Check that the patrol type routine_patrol exists.

  • In the SMART CA:

    • Check that the patrol type foot and the patrol mandate followup exist.

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